MG Malaysia opens parts warehouse in Klang Valley: Faster service & reliable aftersales for customers

KUALA LUMPUR:  As promised during the launch of the MG5, SAIC Motor Malaysia has bolstered its commitment to aftersales service for MG vehicles with the launch of a new dedicated parts warehouse in the Klang Valley.

This facility is set to improve service efficiency and speed up repair times for MG customers, catering to both internal combustion engine (ICE) and electric vehicle (EV) models.

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The warehouse will supply parts for popular models like the MG4 EV, MG ZS EV, MG5 Sedan, MG HS SUV, and the soon-to-launch MG Cyberster EV Roadster.

The warehouse, stocked with over 4,500 SKUs and a total of 22,000 parts, marks a significant step in MG’s strategy to enhance customer support.

The initiative comes as SAIC Motor Malaysia celebrates the graduation of 39 new MG-certified technicians. These additions strengthen a rapidly expanding network of service centers, with 12 already operational across the country and 13 more set to open soon.

This means MG owners will have easier access to warranty and repair services, with authorized dealerships now carrying essential MG parts, thereby reducing wait times and improving service reliability.

Chief Operating Officer of SAIC Motor Malaysia, Lee Wen Hsiang, expressed gratitude for the loyalty of MG owners, emphasizing that the company’s mission is to offer dependable and efficient aftersales support. “Our goal is to ensure every MG vehicle is swiftly serviced and road-ready, providing customers with the peace of mind they deserve,” Wen Hsiang shared.

In particular, the parts warehouse will benefit MG5 Sedan owners by supporting a cost-effective maintenance regime. The MG5 is covered by an industry-leading 5-year unlimited mileage vehicle warranty and a 7-year unlimited mileage powertrain warranty, adding value for owners.

The structured maintenance schedule offers predictable costs and comprehensive checks to maintain reliability over time. "We designed this warranty package to support our MG5 customers, giving them confidence in their vehicles and helping them manage ownership costs," added Wen Hsiang.

The new facility also ensures that MG’s EV models are well-supported.

For MG4 and MG ZS EV owners, the aftersales support package includes a 1-year or 20,000 km warranty for the 12V battery, along with a 7-year unlimited mileage vehicle warranty and an 8-year unlimited mileage battery warranty.

This combination of warranties underscores MG’s commitment to affordability, reliability, and long-term support for EV and ICE owners alike.

For further details, MG owners can visit mgmalaysia.com or reach out to the MG Careline at 1800-28-3636.

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