Question 1

How can I sell my used car via ZigWheels Malaysia?

Accepted Answer

It will all start with the owner of the used car providing required information about himself and the vehicle. Like the car’s specifications, a few images, contact details, etc. Following a simple verification process, the used car selling ad will go live. A valid and active contact number will make sure an interested buyer reaches you in no time. It is also advisable to upload high-resolution images of the car, as it’ll give customers a better idea about the vehicle and they’ll be able to make up their minds quickly.

Question 2

Is there any kind of registration required?

Accepted Answer

There is no specific registration process the seller needs to go through before listing the used vehicle on the website. Just fill in the required information about the used vehicle and your contact details and an account will be generated post verification. You will receive interested buyers' messages and quotes via this automatically generated account.

Question 3

Can I add images of the vehicle after posting the ad?

Accepted Answer

Yes, after posting the ad you can add/remove/replace the images of your car.

Question 4

Are there any charges for listing or selling my used con through ZigWheels Malaysia?

Accepted Answer

No, selling your used car via ZigWheels Malaysia is a free service.

Question 5

Can the listing of the used car be edited once it has gone live?

Accepted Answer

Yes, the seller is free to edit the used car listing at will after it has gone live. All you need to do is log in to your account and make the required edits.

Question 6

How much time does it take for my used car ad to go live?

Accepted Answer

It takes almost 24 hours before your used car listing goes live on ZigWheels Malaysia.

Question 7

How do I edit personal details on the listing of my used car?

Accepted Answer

It’s quite simple, just log in to your account and edit the personal details like name, contact details, and other info.

Question 8

How can I delete my used car listing once the vehicle is sold?

Accepted Answer

Once your used car is sold or you change your mind about selling the car and want to take off the listing. It can be easily removed by logging into your account and deleting the ad.

Question 9

What is the correct asking price for my used car?

Accepted Answer

Our car price calculator will give an estimated asking price for your used car. You can then decide the final numbers depending on the suggested price and the car’s condition.

Question 10

How do I get the best price for my used car?

Accepted Answer

It has been observed that used car listings with full details and high-quality images get the best response. So,  if you want to attract maximum numbers of buyers then make sure to provide correct details and high-resolution exterior and interior images of the car. Once the buyer is satisfied they are most likely to offer a good quote.

Question 11

How will an interested used car buyer contact me?

Accepted Answer

While putting out your used car listing on ZigWheels Malaysia make sure you give valid and active contact details. As interested customers will be contacting you on the very same number by clicking on the ‘Call This Seller’ button.

Question 12

My listing is live but I haven’t received any offer yet, what should I do?

Accepted Answer

In case you aren’t getting the desired response, here are a few things to consider in your used car listing - correct contact details, reasonable asking price, and high-resolution car images inside and out. Once all these boxes are checked your car listing is good to attract prospective buyers.

Question 13

How do I make sure that I’m dealing with a fraudster while selling my used car?

Accepted Answer

While dealing with a buyer, ensure to check his/her MyKad, the Malaysian identity card before you go any further into the deal. Also, do not hand over the car or the transfer papers unless you collect the settlement amount.

Question 14

How do I avoid fraud while buying a used car?

Accepted Answer

Here are a few things to consider when buying a used car - check the vehicle thoroughly inside-out for any issue or defect, and if possible get an expert to inspect the vehicle. Lastly, do not forget to crosscheck all the paperwork like vehicle registration documents, loan NOC, insurance, seller ID, and others.

Question 15

What documents do I need to sell my used car?

Accepted Answer

A used car seller needs the following documents in hand during the process - vehicle ownership papers, vehicle registration, car tax invoice, insurance paper, MyKad, loan NOC, among others.

Question 16

Why should I list my used car on ZigWheels Malaysia?

Accepted Answer

ZigWheels Malaysia gets visited by more than 10,000 potential used car buyers daily, thus making it a great place to list your car. By doing so you’ll increase your chances of finding the right buyer by manifold.

Question 17

My used car still possesses outstanding finance, can I still sell it?

Accepted Answer

Sure, you can sell your used car while it still possesses outstanding finance. The left-over amount would be transferred to the new owner.

Question 18

When is the best time to sell your used car?

Accepted Answer

When your existing car doesn’t serve the purpose anymore or you feel the need to upgrade, it’s the right time to sell. However, before selling your used car make sure you get all the required repair work done, as it will fetch you a better price.

Question 19

How do I get my used car ready to be sold?

Accepted Answer

To get your used car ready for the market and fetch you the best price, take care of the following points - proper wash and service, and take care of essential fluids like the engine oil, window washer fluid, gearbox oil, fuel filter, brake fluid, along with other bits.

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