The best Harley-Davidson dealer in Asia is actually in Malaysia

KUALA LUMPUR: When you’re buying a car or a motorcycle, it is very important to know if the brand can actually provide good after sales service, and if parts are easy to find especially if it is an international brand.

It is also important to know if the people who work at a dealership are good at what they are doing, from welcoming you into the outlet, servicing your vehicle, all the way until you leave the building.

On top of a well-maintained vehicle, a satisfied customer is just as important for a brand nowadays as customers can bring new business and help the brand grow further.

That being said, you are actually in very good hands if you’re in the market for a Harley-Davidson in Malaysia, as the best Harley-Davidson dealer in the whole of Asia is actually in Penang.

In case you’re wondering how we are so sure about this, the brand itself announced that Harley-Davidson of Penang just won the 2021 Dealer of the Year award, beating dealers from nine other countries like Indonesia, Hong Kong, Thailand, Taiwan, Singapore, Vietnam, Korea, and Philippines.

According to Harley-Davidson Asia, the dealers in all of the markets mentioned above were evaluated based on criteria like customer satisfaction, commitment to training, the availability and variety of parts and accessories, the level of service, and of course the number of bikes sold in a year.

The best part here is that Harley-Davidson Penang wasn’t the only dealer from Malaysia which was recognised by the brand. Harley-Davidson Petaling Jaya which is currently based in Gasket Alley, also made it to the list of the top 5 Harley-Davidson dealers in the whole of Asia.

However, Malaysia wasn’t the only country to bag two top honours as Harley-Davidson of Korea saw two of its dealers, namely the ones from Namyangju and Gangnam are also in the top-five list.

Last but not least, Harley-Davidson of Davao, Philippines completes the list of the top five Harley-Davidson dealers in the whole of Asia.

“We are delighted to present this award to Harley-Davidson of Penang as the dealership has continued to showcase its dedication to customer satisfaction, commitment to training, service, and sales,” said Sajeev Rajasekharan, the managing director of Harley-Davidson, Asia Emerging Markets.

“Their exemplary efforts are what contribute to the success of Harley-Davidson, and we are extremely grateful to be working with a team of individuals who are passionate in sharing their love for the brand and upholding its values,” he concluded.

Also read: 902 Harley-Davidson bikes make it into Malaysian Book of Records