Mercedes-Benz Regional Service Excellence Award winners announced

KUALA LUMPUR: The Mercedes-Benz South East Asia II Regional Service Excellence Award Ceremony 2021 was recently held at St. Regis Kuala Lumpur. Celebrating the brand’s dealer partner network in South East Asia Region, the event was attended by 550 attendees from Germany along with 47 dealer partners from six countries both virtually and physically.

The second year of this highly prestigious award show highlights the importance of the aftersales business in addition to honoring and celebrating the commitment of its dealer partners and regional employees.

During the event, Mr. Edmin Naidoo, Vice President of Customer Services, Mercedes-Benz South East Asia II said “At Mercedes-Benz, we are driven to delight our customers. Our commitment is towards and focused on providing the best customer experience throughout their journey with us. Driven to Delight is not just a phrase. It is a path, a promise, a belief, a commitment. We are committed to making and keeping our customers happy by offering them an experience beyond their expectations.” 

The categories of the Regional Service Excellence Award Ceremony were  -

• Top Service Advisor Awards
• General Distributor Award (selected from Brunei, Philippines & Sri Lanka)
• Most Improved Dealer Awards
• Top 3 Dealer Awards for the respective countries in the region

The company presented a total of 32 awards across these categories. The recipients of the Mercedes-Benz Top 3 Dealer award were Cycle & Carriage Industries, Pandan Loop from Singapore, PT. Panji Rama Otomotif BSD from Indonesia, and Hap Seng Star Bukit Tinggi from Malaysia.

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