Jaguar Land Rover Malaysia secures 5th win at Retailer of the Year Awards
KUALA LUMPUR: Jaguar Land Rover Malaysia (JLR Malaysia) has once again confirmed its position as a leader in the luxury automotive segment, earning the prestigious Retailer of the Year (Asia Pacific) title at the recent 2023/2024 Jaguar Land Rover Retailer Awards.
KEY TAKEAWAYS
How have they won the retailer awards in 2024?
According to JLR Malaysia, the core of their achievements are the principles upheld by Sime Motors: "Care for All, Act with Integrity, and Win Together."How were they evaluated?
The Retailer of the Year accolade evaluates retailers on a wide range of criteria, including marketing strategies, sales performance, customer service, staff training, and operational excellencePhoto from JLR Malaysia
This marks the company's fifth victory overall and its fourth consecutive year at the top, showcasing its consistent dedication to excellence in a highly competitive industry.
The Retailer of the Year accolade evaluates retailers on a wide range of criteria, including marketing strategies, sales performance, customer service, staff training, and operational excellence. JLR Malaysia's repeated success highlights its ability to not only meet but exceed industry standards year after year.
According to JLR Malaysia, the core of their achievements are the principles upheld by Sime Motors: "Care for All, Act with Integrity, and Win Together." These values have fostered a customer-centric and collaborative culture that drives the company's success across all facets of its operations.
Jeffrey Gan, Managing Director of Sime Motors, Southeast Asia, shared his thoughts on the win, stating,
"Winning the Retailer of the Year award for the fourth consecutive year is a testament to our unwavering commitment to excellence. As the automotive landscape evolves with cutting-edge innovations and enhanced customer experiences, this recognition reinforces our ability to consistently set new benchmarks in operational excellence and customer satisfaction."
Syed Ahmad Muzri Syed Faiz, Managing Director of Vantage Malaysia and Jaguar Land Rover Malaysia, echoed similar sentiments:
"We are deeply honored to be recognized once again as Retailer of the Year. This sustained success reflects the strong strategic partnership between JLR Malaysia and SISMA Auto, as well as the effective synergy and dedication of our integrated team. We are proud to be acknowledged as a key driver in the luxury automotive market, continuing to elevate the standards of innovation and customer service."
Exclusive Campaign to Celebrate Success
To commemorate this milestone, JLR Malaysia is running an exclusive campaign for its loyal customers. From October 25, 2024, to January 31, 2025, customers stand a chance to win accessories and merchandise vouchers worth up to RM8,000.
This initiative is aimed at giving back to customers who have been instrumental in the company’s journey.
For those looking to experience the award-winning excellence firsthand, JLR Malaysia invites the public to visit its state-of-the-art showroom in Ara Damansara.
As the largest Jaguar Land Rover showroom in Southeast Asia, the facility exemplifies JLR Malaysia's commitment to modern luxury. Visitors can explore a stunning lineup of Jaguar and Land Rover vehicles, exclusive merchandise, and personalized services designed to deliver a truly immersive experience.
"We encourage everyone to visit our showroom in Ara Damansara to witness the dedication and attention to detail that have earned us consistent recognition as the best in the region. Our team is ready to guide you through the world of Jaguar Land Rover and demonstrate the standards that make us a leader in the luxury automotive segment," Syed Ahmad Muzri concluded.
As JLR Malaysia continues its journey, the company remains committed to exceeding customer expectations and solidifying its leadership in the luxury automotive landscape.
With this latest accolade, JLR Malaysia have set a high bar, with sights on further innovation and growth in the years ahead.
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