Volvo introduces its certified damage repair centre in Malaysia

Volvo introduces its certified damage repair centre in Malaysia

KUALA LUMPUR: Volvo Car Malaysia, the official distributor of Volvo cars in the country has introduced for the first time ever its dedicated body paint and repair service centre. Called the Volvo Certified Damage Repair Centre (VCDR), this facility will help customers with supreme body repair and paint jobs.VCDR facility

KEY TAKEAWAYS

  • What does the new VCDR facility offer its customers?

    VCDR will offer enhanced customer after-sale service via quick and efficient paint and body repair service.
  • At what locations is the new VCDR opened up in Malaysia?

    Volvo has introduced the VCDR facility at two locations - Federal Auto Cars, Glenmarie and Sime Darby Swedish Auto, Ara Damansara.
  • As of now, the automaker has introduced the VCDR facility at two locations -

    • Federal Auto Cars, Glenmarie
    • Sime Darby Swedish Auto, Ara Damansara

    Present during the official launch of VCDR at the above-mentioned locations was the Head of Volvo Cars APEC, Nick Connor and Charles Frump, Managing Director of Volvo Car.

    Also Read: Volvo Malaysia takes crucial steps to narrow gender gap & create equal career growth opportunity

    VCDR facility details

    At the event, Nick Connor said, “We are very happy to be able to witness the milestones that Volvo Car Malaysia has achieved thus far.” He further added, “From the implementation of global’s electrification strategy to selling out the XC40 Recharge Pure Electric, here we are today, launching Volvo Car’s VCDR to further realise our vision in offering the highest standards of after-sales care to our customers. We are very happy that through the investment made by our partners, Malaysia is now the second country in the region to introduce VCDR.”

    Charles Frump said, “We want our customers to walk away with a Volvo car in complete peace of mind knowing that we are ready to provide them with Volvo’s international standard of care for their vehicles. By introducing VCDR within our dealer network, it enables our customers to enjoy vehicles that provides them a lifelong lifespan.”

     VCDR centre highlights

    Key highlights of VCDR centre -

    • Enhanced customer after-sale service
    • Offers quick and efficient paint and body repair service
    • Ensures overall business agility thanks to cost-effective resource management
    • High-end repair quality via the use of advanced tools and equipment
    • Strict adherence to standard Volvo practices and procedures
    • Use of sustainable technology like a low-pressure ventilation system with automatic controls which ensures low CO2 and microscopic emission along with reduced energy consumption
    • Use of water-based paint instead of Volatile Organic Compounds, thus reducing employee’s exposure to hazardous chemicals
    • Equipped with the latest technology and trained technicians
    • Both the facilities measure 11,133 sq feet and can handle 1,260 vehicles annually

     VCDR centre in Malaysia

    “We aim to continue delivering the best quality service and offerings to our customers. This includes ramping up the sustainability of our operations to minimise environmental impact while maintaining service excellence. As such, we are pleased to adopt the VCDR standard for Volvo vehicles at our Sime Darby Motors Centralised Body and Paint facility, in line with our Environment, Social & Governance’s initiative to lower carbon transition, continuously invest in solutions and inspire meaningful change,” said Jeffrey Gan, Managing Director of Retail and Distribution of Sime Darby Motors Malaysia.

     VCDR centre features

    Wong Fay Lee, Chairman of Federal Auto Holdings Berhad said, "Being an integral part of the Volvo network in Malaysia, we are committed towards delivering excellent service quality and safe vehicles to our Volvo customers through our investments and continuous improvement of every aspect of our operations. In today's environment, we place as much if not more emphasis on climate sustainability in our business strategies and decisions. We, therefore, wholeheartedly embrace the entire VCDR concept for its environmentally friendly equipment, as well as efficient workflow and processes,”

    Need to know more about VCDR? Contact Volvo Ara Damansara at 03-7623 3200 or Volvo Glenmarie at 016-248 0878.

    Also Read: Volvo Cars upcoming manufacturing plant will contribute big-time in its electrification, carbon neutrality, & expansion goals

    Purva Jain

    Purva Jain

    Purva is a crazy admirer of cars and she has got a lot of expertise in their detailing. Though, she has mastered in Economics but cars have always been her field of interest. She is an introvert in talking but when it comes to cars and the latest news regarding them she talks like hell. Exploring new cars as well as the vintage machines is listed in her hobbies while getting to know about the history behind the same are the things which she enjoys the most. She may seem silent from the outside but inside her is a volcano erupting to engulf the mean machines.

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