smart Malaysia's strong start in Malaysia earns them prestigious international award

KUALA LUMPUR: While smart Malaysia might initially seem like a smaller player compared to giants like Tesla and BYD, the increasing number of smart EVs on the road showcases their strong market presence. This promising start hasn't gone unnoticed, as smart Automobile recently honored PRO-NET, the official smart distributor in Malaysia, for their exceptional efforts.

PRO-NET has been honoured with the prestigious "Best Overseas Pioneer Partner" award by smart Automobile, a joint venture between Mercedes-Benz and Geely Holding. This accolade was presented at the recent smart Global Forum in Beijing, underscoring PRO-NET's outstanding performance and leadership in the electric vehicle market.

Growing network and market Share

PRO-NET emerged as a top candidate for this award after a thorough evaluation of companies from 22 countries. The recognition was based on their superior network construction quality, significant EV market share, and innovative marketing strategies. These efforts have played a crucial role in helping grow sustainable mobility solutions in Malaysia.

To ensure a premium ownership experience, PRO-NET has strategically expanded its dealership and charging network. With 13 dealerships and 36 charging bays across 9 states, PRO-NET offers comprehensive support for both current and future smart EV owners. This strong infrastructure has helped their presence in the industry, providing top-tier support and after-sales service.

Innovative marketing and customer engagement

smart Automobile praised PRO-NET for its innovative marketing efforts, including the introduction of the Hello smart App. This app enhances user interaction with their vehicles, offering features like an integrated charging map covering 75% of nationwide charging points and a community page for Smart enthusiasts to share experiences and insights.

PRO-NET's "Go Green, Go Smart" campaign incentivizes internal combustion engine (ICE) vehicle owners to switch to EVs, aligning with global sustainability goals. They also focus on educating sales specialists and engaging university students to foster innovation and promote the benefits of sustainable transportation.

One of the big one in the Malaysian EV space

Smart Malaysia has quickly become one of the top three preferred premium SUV EV brands in the country. As of April, Smart ranks as the fourth top premium EV brand overall, reflecting the confidence and trust customers have in the brand and its ecosystem, including the Hello Smart App.

“This award is a testament to the hard work and dedication of our entire team and our network of dealers who share our vision for sustainable mobility,” said Zhang Qiang, Chief Executive Officer at PRO-NET.

As PRO-NET continues to lead the way in the EV sector, they remain committed to excellence, collaboration, and environmental responsibility, driving towards a sustainable future for urban mobility.

At the recent Malaysia Autoshow 2024, smart Malaysia made a significant announcement alongside the unveiling of the new #3 model. The company has reduced the prices for its highly acclaimed smart #1 Premium and Pro models. The smart #1 Premium now costs RM 209,000, while the smart #1 Pro is priced at RM 169,000. This adjustment makes these EVs even more attractive, with price reductions of RM 10,000 for the Premium model and RM 20,000 for the Pro model.

In a gesture of appreciation, smart Malaysia has also extended a complimentary 4-year service package to existing Smart #1 Premium and Pro owners who initially paid higher prices. This initiative underscores smart's commitment to customer satisfaction and loyalty.

Such customer-focused measures likely contributed to Smart Automobile awarding PRO-NET, the official Smart distributor in Malaysia, the prestigious "Best Overseas Pioneer Partner" award.

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