MITSUBISHI CONNECT MY mobile app new features

KUALA LUMPUR: If you own a Mitsubishi car, here is an important update for you. The official distributor of Mitsubishi cars in Malaysia introduced some new features on the MITSUBISHI CONNECT MY mobile application, by keeping in mind the safety and convenience of its customers during this pandemic. 

With the Mitsubishi mobile app, you can already book a service appointment, receive service appointment reminders and check service histories. But now, the app also offers more convenient ways to fulfill all your car servicing needs. The new functions are:

• Service status notifications: The app now gives service status notifications to the customers. This means one can drop his/her car at the service center and continue to wait at the comfort of his/her home as the app will give a notification when the car will be ready for collection.

• Estimated service cost and warranty details: With the app, one can also keep track of the car’s service cost and warranty. It tells the customers about the estimated service cost in advance, so that they can plan accordingly.
• Road tax and insurance renewal reminders: The app also notifies the customers about the road tax and insurance renewal now.
• SOS Track and Trace: Another important function of the updated Mitsubishi mobile app is SOS Trace & Track. When the customer asks for roadside assistance, this feature tracks the customer’s location using a GPS locator and sends help immediately after verifying the details with the customer service personnel.

Apart from the added ones, other useful functions of the MITSUBISHI CONNECT MY are:

• Mitsubishi Assist 24Hrs customer careline - 1-800-88-2166
• 24-Hour breakdown assistance throughout Malaysia
• Locate Mitsubishi authorized dealerships and service centers
• Updates on Mitsubishi’s latest promotions, news, and events
• Product information and e-Brochures downloading

“The pandemic has created great demands on us as a society and despite the challenges; it also allowed us to be more resilient and agile in this new digital technology environment.”

“Besides technology improving customer’s convenience, the safety of our customers and staff is also our utmost priority. With the enhancements of the MITSUBISHI CONNECT MY mobile app together with the Mitsubishi Online Showroom, we want to assure our customers that we are engaging with them through a seamless journey from purchase to ownership in a safe environment,” said Tomoyuki Shinnishi, Chief Executive Officer of MMM.

The MITSUBISHI CONNECT MY can be downloaded through Apple App Store and Google Play Store for free.

Also read: Mitsubishi will unveil the new Outlander PHEV this year