Daihatsu Malaysia offers aid to flood-affected customers

KUALA LUMPUR: Amid the critical flood situations, several car companies are trying to ease the burden of their customers by offering them discounts on car servicing. Daihatsu (Malaysia) Sdn. Bhd. (DMSB) is also one of them, which recently announced a special flood relief program as part of its initiatives to support its affected customers. 

With the slogan ‘Light You Up’, the company’s relief program is working towards lightening the difficulties and illuminating customers’ needs.  It offers - 

• Up to 40% discount on selected Daihatsu Genuine Parts with 1 Year / 20,000 Km Warranty (whichever comes first)
• 20% off labour services
• RM 100 towing service subsidy per vehicle to the nearest authorized Daihatsu service centre (T&C Apply)
• Free vehicle inspection service and door-to-door Daihatsu Mobile Service

Upon request, the Door-to-door Daihatsu Mobile team offers onsite vehicle servicing at customers’ convenient place and time, subject to the radius range. For Daihatsu Mobile Service, flood-impacted Daihatsu owners can call 03-5512 3411, while for towing assistance dial the toll-free line at 1-300-88- 3667.

Starting from December 22, 2021, Daihatsu Flood Relief Program will run till February 28, 2022. It is open for all Daihatsu customers, including individual SME owners and the corporate fleet.  

In addition, DMSB Hino owners affected are also eligible for Hino  Flood Relief Assistance that runs consecutively with Hino Malaysia.  

Arman Mahadi, Managing Director of Daihatsu Malaysia Group said, “Malaysian witnessed hundreds of vehicles caught stranded in flood water and traffic standstill broadcasted over the news.  Among the impacted Gran Max users include business owners engaged in their daily operations, courier  dispatchers on their daily delivery run, and even long-haul drivers commuting from state-to-state, to which  all require immediate vehicle inspection followed by servicing.” 

“Transportation industry and the likes of Daihatsu commercial vehicles are essential and among the more vital economic activities for a business, having a single vehicle off the road for a period of time would cause some sizeable impact. All things considered, our Daihatsu Flood Relief Program aims to prioritize the safety of all our users so as to increase fleet uptime in running an efficient operation and ensuring the business remains profitable,” he added. 

For further information, Daihatsu customers can call the customer hotline at 03-5512 5824 or 011-2689 5133 (En. Muhammad Sobri).

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